Frequently Asked Questions
Your home is our top priority. We prepare your apartment by ensuring it has been cleaned to the highest standard, paint has been freshened up, and it has been thoroughly checked. Prior to your move in, we put together helpful information, parking details, both house and mail keys, along with anything we think would be helpful during your move-in experience.
Yes, we are happy to serve your maintenance needs 7 days a week. After hours are used for emergency work orders and we make sure to communicate best practices and tips.
You would log onto your portal and place a work order. You can also call our office during business hours and we can assist you.
You do not have to be present in order for a work order to be complete. If you have pets, you would just leave details with the office or in the work order.
If you are locked out the office will assist you during working hours. Lock outs after hours are not considered an emergency and you would need to contact a locksmith.
No, we would love to give you a tour you at anytime. You can stop in or schedule an appointment.
We accept both, we can also provide a virtual tour as well.
We are here to help you 6 days a week. Currently, we are closed Sundays.
You can apply directly on our website, you can also stop in the office and we are happy to assist you.
Didn't find an answer?
Our team is always ready to answer your questions.